Service is the core competitiveness of Li Gu -- Re establishing the industry benchmark in the era of value chain service

Since its establishment, Shandong Ligu mechanical equipment Co., Ltd. has regarded service as one of the important core strategies, established a closed matrix of the whole life cycle from service efficiency, service speed and service standard, integrated the service behaviors from customers before purchase to equipment purchase and after equipment operation into a customer demand-oriented value chain, and created a new value chain service era, And then set an industry benchmark. On the premise of the fastest problem-solving, the company has implemented a complete set of solutions to provide strong guarantee for customers, ensure that customers do not stop work, ensure timely equipment service and portability of service maintenance. The company launched CRM customer service management system to realize service information networking and real-time tracking of online services. An efficient service mode of online collaboration between service engineers and senior service experts in the industry.